Getting to or from healthcare can sometimes be harder than the appointment itself. A car or taxi isn’t always suitable when somebody has reduced mobility, uses a wheelchair, needs a stretcher or requires medical support on the way.
Medic 1 provides private hospital and appointment transport across North Wales and throughout the UK — from accessible, supported transport to fully equipped ambulances with a clinical crew.
Whether you’re arranging transport for yourself, a relative, a resident or a patient, we’ll make the journey straightforward, comfortable and properly supported.
Hospital Discharge Transport
Being told you’re ready to leave hospital doesn’t always mean getting home is easy. You may be unable to travel comfortably in a car, need a wheelchair or stretcher, or have medical needs that make ordinary transport unsuitable.
We provide planned private discharge transport from hospitals across North Wales and further afield.
We can take you from hospital to:
- Your own home
- A family member’s home
- A care or nursing home
- A hospice
- A rehabilitation facility
- Respite care
- Another hospital or healthcare facility
Where needed, we’ll liaise with the ward or healthcare team about the arrangements, then allocate the right vehicle, equipment and crew.
Discharge from hospitals further away
Sometimes an admission happens far from home — you became unwell while visiting family, or were transferred to a specialist hospital. Once you’re ready to leave, getting back to North Wales can be another challenge.
We carry out long-distance discharge and hospital-to-home journeys throughout the UK, including wheelchair, stretcher and clinically supported transport.
Hospital & Private Appointments
We provide transport to NHS and private healthcare appointments throughout North Wales and beyond.
- Outpatient appointments
- Diagnostic appointments and scans
- Specialist consultations
- Dental and oral surgery
- Ophthalmology
- Physiotherapy and rehabilitation
- Private hospital appointments
- Pre-operative assessments
- Follow-up appointments
- Other planned healthcare visits
For passengers who need more support, we can help between the home and vehicle and onward at the destination. Needing a wheelchair or stretcher doesn’t have to stop somebody attending an appointment outside their local area.
Return Journeys & Waiting
Many appointments need transport both ways. Your return journey can be arranged at the same time as your outward one.
Depending on the circumstances, we may be able to wait during the appointment or collect you afterwards — especially helpful where switching between providers would be difficult, or the passenger has extra mobility, communication or support needs.
Appointments don’t always run to time, so we’ll talk through the arrangements when you book.
Regular Treatment Journeys
Some people need transport regularly rather than for a single appointment. We can arrange recurring transport for ongoing treatment, rehabilitation or specialist services.
- Oncology treatment
- Rehabilitation programmes
- Physiotherapy
- Specialist clinics
- Regular hospital reviews
- Other ongoing appointments
Where possible, we aim for familiar faces and consistency for regular passengers — and it saves you, your family or care provider from organising every journey separately.
Hospital Admissions
We don’t only bring people home. We also provide planned transport into hospital for an admission, procedure or treatment — from private homes, care and nursing homes, hospices and other care settings.
This is particularly useful where somebody can’t travel safely by car or taxi, needs extra mobility help, or requires a wheelchair, stretcher or clinical support.
Planned transport only
Admission transport is arranged in advance. It is not an alternative to the emergency ambulance service — if somebody needs an emergency response, call 999.
Wheelchair & Accessible Hospital Transport
Using a wheelchair shouldn’t make a healthcare journey difficult. We consider the passenger’s mobility and wheelchair needs when arranging the journey so the right vehicle and method of transport is provided.
Family members, carers or support workers can often travel too. For people with sensory, communication or cognitive needs, we can adapt how the journey is approached.
Stretcher Ambulance Transport
Some passengers can’t travel safely or comfortably sitting up — because of their condition, reduced mobility, recovery after treatment or being unable to tolerate seated transport.
We provide stretcher ambulance transport for appointments, admissions, discharges and transfers. We assess access in advance — steps, narrow entrances and so on — so suitable arrangements are in place.
Clinically Supported Journeys
Not every hospital journey needs clinical support — but some do. Where a passenger needs observation or extra clinical capability, we provide an appropriate ambulance crew following assessment.
This may be an Emergency Care Assistant, Emergency Medical Technician, Paramedic or other suitable clinician, chosen alongside mobility, equipment, journey length and destination. It’s considerably more than private-hire transport can offer.
Inter-Hospital & Healthcare Transfers
We provide planned transfers between hospitals and other healthcare facilities, local or long-distance, seated, by wheelchair, stretcher or with clinical support.
- NHS hospitals
- Private hospitals
- Specialist treatment centres
- Rehabilitation facilities
- Hospices
- Other healthcare settings
For organisational referrals, we liaise with the healthcare teams to plan each transfer properly.
For Individuals, Families & Healthcare Providers
You don’t need an NHS referral to use Medic 1. Individuals and families can contact us directly. We also accept enquiries from care and nursing homes, hospices, hospitals, clinics and other organisations arranging transport for a patient or resident.
Every journey is considered individually, so the transport reflects the person’s actual mobility, support and clinical needs.
Local knowledge, UK-wide transport
Based in North Wales, we provide private patient transport across the region, to and from the major hospitals, community hospitals, private clinics and specialist facilities. When treatment is further afield, the same team can take you all the way — no need to arrange separate stages.
Areas we cover across North Wales
- Anglesey
- Gwynedd
- Conwy
- Denbighshire
- Flintshire
- Wrexham
- Wales & the wider UK
North Wales hospitals we regularly travel to and from
- Ysbyty Gwynedd
- Ysbyty Glan Clwyd
- Wrexham Maelor Hospital
- Llandudno General Hospital
- Abergele Hospital
- Colwyn Bay Community Hospital
- Deeside Community Hospital
- Holywell Community Hospital
- Mold Community Hospital
- Denbigh Community Hospital
- Ruthin Community Hospital
- Chirk Community Hospital
- Royal Alexandra Hospital
- Ysbyty Penrhos Stanley
- Cefni Hospital
- Ysbyty Alltwen
- Ysbyty Eryri
- Bryn Beryl Hospital
- Dolgellau and Barmouth Hospital
- Tywyn Hospital
Frequently asked questions
Can you take me home from hospital?
Yes. We provide planned private discharge transport from hospitals across North Wales and the UK to your home, a family member’s home, a care home, hospice or another facility.
Can you wait while I attend my appointment?
Often, yes. Return journeys can be booked with your outward journey, and depending on the circumstances we can wait or collect you afterwards.
Do I need a referral from the NHS?
No. Individuals and families can book directly. Care homes, hospitals and other organisations can also book on someone’s behalf.
Can you transport someone who needs a stretcher?
Yes. We provide stretcher ambulance transport for appointments, admissions, discharges and transfers, and assess access in advance.
Which hospitals do you travel to?
All major North Wales hospitals including Ysbyty Gwynedd, Ysbyty Glan Clwyd and Wrexham Maelor, community hospitals, private clinics, and hospitals across the UK.
Arrange Hospital or Appointment Transport
Whether you need a little extra help, wheelchair transport, a stretcher ambulance or clinical support during the journey, we’ll arrange transport around your needs.
Book NowMaking the healthcare journey one less thing to worry about.
