Ambulance & Supported Transport
Transport built around you
Registered with the Care Quality Commission (CQC) · Vehicle and crew matched to your needs
Get an instant priceHow pricing works
- Enter your journey and the patient’s needs.
- See your price online straight away.
- Book and pay securely.
The price covers the vehicle and crew for the journey. The first hour of waiting is included; after that, waiting is charged at £65/hr.
Your journey, properly supported
- Journey assessed before travel
- Vehicle and crew matched to your needs
- Emergency Care Assistants, Technicians and Paramedics where needed
Google reviews
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Used 3 times for ambulance transportation for my elderly Father to his appointments for private eye surgery in Abergele. Arrived on time, extremely nice staff - very helpful and supportive. Highly recommend Medic1.
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Medic 1 were extremely professional and efficient during the build up to transporting my mother from a hospice in Stoke-on-Trent to a nursing home on Anglesey. They gave a very competitive quote but, more importantly, inspired confidence that they would provide a crew that knew what they were doing and would provide a caring service. …
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Recently had to use the services of Medic 1 Ltd and can’t recommend enough! I liaised with Steve who couldn’t be more helpful, and went above and beyond to make a difficult situation run as smooth as possible all the while Steve and the crew putting the patient needs above all els. If you require this kind of service these are your guys, thank you Medic 1.
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Excellent - Medic1 literally rescued me from Sheffield after I seriously injured my knee. NHS Ambulances were fully committed for several hours with life-threatening cases and I knew from past experience that the injury would need urgent surgery. From contacting Medic1 at just after 13:00 they were able to dispatch a crew, collect me from Sheffield at 18:00 and have me at a local hospital in N Wales before 23:00 where I received surgery the following morning at 0930. …
Not every journey is straightforward. A medical condition, disability, reduced mobility or additional support need can make travelling by car, taxi or conventional transport difficult, uncomfortable or unsuitable.
Medic 1 provides private ambulance, medical and supported transport across North Wales and throughout the UK. From accessible vehicles and wheelchair transport to fully equipped ambulances with clinical crews, every journey is planned around the individual and the support they need.
Whether you are coming home from hospital, travelling to an appointment, attending an important family occasion or making a long-distance journey, we can arrange the right vehicle, equipment and level of support.
Tell us about the journey. We’ll help with the rest.
Our transport services
Choose the journey you need — or get in touch and we’ll work out the right option for you.
Hospital & Appointment Transport
Discharges, admissions, appointments and regular treatment journeys — local or long-distance.
- Hospital discharge home or to care
- NHS & private appointments
- Return journeys and waiting
Accessible & Supported Transport
For people who need more time, help or understanding than a taxi can offer.
- Wheelchair & accessible transport
- Sight loss, autism & dementia friendly
- Door-to-destination assistance
Specialist Medical Transport
Equipped ambulances and clinical crews — including Paramedics — for complex medical needs.
- Planned Paramedic ambulance
- Stretcher & oxygen-supported journeys
- Inter-hospital & palliative transfers
Journeys That Matter
Helping people reach weddings, funerals, family and the places that matter most.
- Weddings & family occasions
- Funerals & memorial services
- Holidays, visits & end-of-life
Long-Distance Transport & Repatriation
UK-wide medical and supported transport, with Ireland and Europe by arrangement.
- Hospital-to-home repatriation
- Airport & Holyhead ferry transfers
- One team, collection to destination
Mental Health Transport
Calm, dignified, individually assessed transport using the least restrictive approach.
- Voluntary journeys & admissions
- Discharge & inter-facility transfers
- Clinical support where needed
Secure mental health transport
Secure cars for mental health and learning disability patients in North Wales and the North West of England.
- Secure cars with Perspex screens
- PMVA-trained crews
- Mental Health Act transfers
Transport for Care Homes & Healthcare Providers
One dependable provider for residents and patients — with ongoing account arrangements.
- Care & nursing homes, hospices, NHS
- Every level, seated to clinical crew
- Regular & recurring bookings
The right support for the journey
There is no single type of patient transport that suits everybody. We assess each journey and match the vehicle, equipment and crew to the person travelling.
- 1
Accessible & assisted
An accessible vehicle with extra time and help from door to destination.
- 2
Wheelchair
Travel seated in your own manual or powered wheelchair, safely secured.
- 3
Stretcher
For people who can’t sit safely or comfortably for the journey.
- 4
Clinical crew
Ambulance with an Emergency Care Assistant, Technician or Paramedic where needed.
For families, this means you don’t need to understand ambulance terminology or decide which level of crew is required. For healthcare organisations, it means one provider for every level of patient need.
For individuals & families
Arrange transport for yourself or a loved one directly — no NHS referral needed. Tell us what the journey is for and we’ll plan the rest.
Hospital & appointment transportFor care homes & healthcare providers
Reliable access to seated, wheelchair, stretcher and clinically supported transport, with ongoing arrangements for regular journeys.
Transport for organisationsLocal knowledge, UK-wide transport
Based in North Wales, our teams travel daily to hospitals, care settings and private addresses across the region — and throughout Wales and the UK for longer journeys. Whether it’s a few miles to a local appointment or several hundred across the country, the transport is built around the person making the journey.
Areas we cover across North Wales
- Anglesey
- Gwynedd
- Conwy
- Denbighshire
- Flintshire
- Wrexham
- Wales & the wider UK
North Wales hospitals we regularly travel to and from
- Ysbyty Gwynedd
- Ysbyty Glan Clwyd
- Wrexham Maelor Hospital
- Llandudno General Hospital
- Abergele Hospital
- Colwyn Bay Community Hospital
- Deeside Community Hospital
- Holywell Community Hospital
- Mold Community Hospital
- Denbigh Community Hospital
- Ruthin Community Hospital
- Chirk Community Hospital
- Royal Alexandra Hospital
- Ysbyty Penrhos Stanley
- Cefni Hospital
- Ysbyty Alltwen
- Ysbyty Eryri
- Bryn Beryl Hospital
- Dolgellau and Barmouth Hospital
- Tywyn Hospital
Frequently asked questions
Which North Wales hospitals do you provide patient transport from?
We provide planned patient transport from hospitals across North Wales, including Ysbyty Gwynedd, Ysbyty Glan Clwyd, Wrexham Maelor Hospital, Llandudno General Hospital and Ysbyty Penrhos Stanley, as well as the community hospitals listed above. We also arrange longer journeys to hospitals throughout the UK.
Do I need to know what type of vehicle or crew is needed?
No. Tell us about the person travelling and the journey. We’ll assess the information and arrange the right vehicle, equipment and level of crew.
Do I need an NHS referral to book?
No. Private individuals and families can contact Medic 1 directly. We also accept bookings from care homes, hospices, hospitals and other organisations.
Which areas do you cover?
We are based in North Wales and cover Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham, with long-distance journeys throughout Wales and the UK, and selected Ireland and European journeys by prior arrangement.
Can a family member or carer travel too?
Usually, yes — where suitable seating is available. Let us know when you book so we can make the right arrangements.
Is this an emergency service?
Our transport is planned in advance. If somebody is seriously ill or injured and needs an immediate emergency response, call 999.
Book Your Transport
From planned hospital appointments and accessible transport to specialist ambulance transfers and long-distance journeys, we’ll arrange transport that suits the passenger and their needs.
Registered with the Care Quality Commission (CQC) · Vehicle and crew matched to your needs
Get an instant priceIf getting from A to B isn’t straightforward, talk to Medic 1.